How to contact a third-party payment channel?

Published on 2 Aug 2023Updated on 16 Aug 20252 min read127

You may reach out to the third-party payment channels via contact details below:

Fiat partner	How to contact
Simplex	https://support.simplex.com/hc/en-gb/requests/new
Banxa	https://support.banxa.com/en/support/tickets/new
MoonPay	https://support.moonpay.com/hc/en-gb/requests/new
Mercuryo	mailto: support@mercuryo.io
Coinify	https://help.coinify.com/hc/en-us/requests/new
UTORG	https://utorg.pro/contacts/
Advcash	https://support.advcash.com/hc/en-us/requests/new
Fiahub	https://www.fiahub.com/livechat/
Itez	https://itez.com/contacts
Alchemy Pay	https://alchemypay.org/contact
Foxbit	https://faqgateway.foxbit.com.br/hc/pt-br/requests/new
Geopay	https://t.me/geopaysupport

Disclaimer
This content is provided for informational purposes only and may cover products that are not available in your region. It is not intended to provide (i) investment advice or an investment recommendation; (ii) an offer or solicitation to buy, sell, or hold crypto/digital assets, or (iii) financial, accounting, legal, or tax advice. Crypto/digital asset holdings, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition. Please consult your legal/tax/investment professional for questions about your specific circumstances. Information (including market data and statistical information, if any) appearing in this post is for general information purposes only. While all reasonable care has been taken in preparing this data and graphs, no responsibility or liability is accepted for any errors of fact or omission expressed herein. Both OKX Web3 Wallet and OKX NFT Marketplace are subject to separate terms of service at www.okx.com.

© 2025 OKX. This article may be reproduced or distributed in its entirety, or excerpts of 100 words or less of this article may be used, provided such use is non-commercial. Any reproduction or distribution of the entire article must also prominently state: “This article is © 2025 OKX and is used with permission.” Permitted excerpts must cite to the name of the article and include attribution, for example “Article Name, [author name if applicable], © 2025 OKX.” No derivative works or other uses of this article are permitted.